Cleaning and Property Services FAQs


Homeowners often have questions about how cleaning, property management, and personal services work together. This page answers common questions about NorthStar Cleaning & Property Services, from cleaning schedules and repairs to house checking and concierge help. Browse the answers below, and contact us if you need more detail.

  • What Cleaning Schedules Does NorthStar Offer?

    NorthStar offers weekly, bi-weekly, monthly, seasonal, and one-time cleanings. Clients can adjust their house cleaning  schedule at any time because there is no contract requirement.

  • What Is Residential Property Management?

    Residential property management is the care of a home, including cleaning, maintenance, repairs, and monitoring. NorthStar coordinates these services with one contact and one bill.

  • Can You Handle Repairs and Maintenance Besides Cleaning?

    Yes, we arrange repairs and maintenance, such as plumbing, electrical work, and air conditioning, through licensed contractors. See our full list of residential home services .

  • Do You Offer Pool and Landscape Services?

    Yes, we arrange pool and spa service plus landscape design, installation, and maintenance. Everything runs through one contact, so you manage one relationship, not vendors.

  • What Is House Checking?

    House checking is a visit to an unoccupied home to confirm it is secure and working. NorthStar visits weekly or bi-weekly using a tailored checklist.

  • Can You Manage Vendors While I Am Away?

    Yes, we handle vendor bidding, access, and updates through our project management service, so you do not coordinate contractors while traveling. Ask us about it.

  • What Are Personal and Concierge Home Services?

    Personal concierge services are à la carte tasks that keep a home running, such as bill paying and errands. NorthStar offers them with no contract.

  • Can You Stock My Home Before I Arrive?

    Yes, we offer pre-arrival shopping for food, household supplies, and flowers, so your home feels ready when you arrive. Tell us your arrival date today.

  • Can NorthStar Receive Packages for Homeowners?

    Yes, homeowners can ship items to NorthStar's secure mailing address, and the team delivers them to the home. Extra charges may apply for large items.

  • Which Areas Do You Serve?

    We serve North Scottsdale, Cave Creek, Carefree, Paradise Valley, and Desert Ridge, Arizona. Contact us  if your neighborhood is nearby, and we will confirm availability.



Have a question that is not listed here? Call NorthStar Cleaning & Property Services at (480) 488-3489 or use our contact page to ask. You can also read what customers say on our Google Business Profile.